Refund and Cancellation Policy

At connectaastro.com, we are committed to providing accurate and insightful astrological services to our valued customers. We want to ensure your satisfaction with our services. Please read our refund and cancellation policy carefully before making a purchase.

  • Refund Policy

    • Consultation Services

      We take pride in delivering high-quality astrological consultations. If you are not satisfied with your consultation for any reason, please contact our customer support team within [number of days, e.g., 7 days] of the consultation date. We will review your concerns and may offer a refund at our discretion.

    • Report Services

      We offer various astrological report services, such as birth chart reports and compatibility reports. Due to the digital nature of these reports, we do not offer refunds once the report has been generated and delivered to you. Subscription Services: If you have subscribed to any of our premium subscription services, you may cancel your subscription at any time. However, we do not offer refunds for unused portions of a subscription period. The cancellation will take effect at the end of the current billing cycle.

  • Cancellation Policy

    • Consultation Cancellation

      If you need to cancel a scheduled consultation, please do so at least 1 hour before the appointment time. Failure to provide sufficient notice may result in forfeiture of the consultation fee, as determined by our astrologer's discretion.

    • Subscription Cancellation

      To cancel a subscription service, you can do so through your account on our website or by contacting our customer support team. Cancellations will be effective at the end of the current billing cycle, and you will not be billed for the next cycle.

  • Changes to Appointments

    If you need to reschedule an appointment, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, subject to the availability of our astrologers.

  • Contact Us

    If you have any questions about our refund and cancellation policy or need assistance with a refund or cancellation, please contact our customer support team at [email protected].

  • Policy Changes

    We reserve the right to update or modify this refund and cancellation policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. By using the services provided by connectaastro.com, you agree to abide by the terms and conditions outlined in this refund and cancellation policy. Thank you for choosing Connect Aastro.